Iris Concise

Amsterdam, Atlanta, London, New York, Shanghai, Singapore, Sydney

Phone: +44 20 7654 7900

Email: enquiries@iris-concise.com

We are Iris Concise. A team of pragmatic problem solvers with a passion for insight,

data science and enabling stronger, more profitable customer relationships.

WHAT WE DO

We help businesses understand their customers and grow more profitably. Built on the strength and depth of our expertise, our goal is always the same, to give our clients straight talking, precise advice – the antidote to a standard consultancy.

THREE KEY AREAS OF FOCUS

Commercial Strategy

What you sell, where you sell it and how you deliver business growth

Customer Strategy

Who you sell to and how you engage them to be more loyal

Marketing Effectiveness

Optimising the impact of your sales & marketing

What Makes Us Different

Fresh & Honest Perspective

Our breadth of experience allows us to bring a fresh and honest perspective and we are not afraid to ask the tough questions.

Entrepreneurial

We encourage an entrepreneurial approach to developing new products and services, both in-house and with our clients.

Pragmatic T-People

Our agile team consists of people with a range of client side and consulting backgrounds. Some of us specialise and we all apply a pragmatic approach to solving client problems.

Part of a Global Network

iris Concise is the strategy and consulting arm of iris Worldwide, the creative innovation network. And in 2014, iris Worldwide became part of Cheil Worldwide.

We see iris Concise as open and honest business partners who are not afraid to ask the difficult questions.

Karen Forrest - Director, IHG

I’ve worked with analysts from iris Concise over a number of years and found their approach to retention volume analysis and forecasting unique and most importantly accurate! Their understanding of the data and ability to explain their models at all levels made them great to work with, all backed up by some great client service.

Andrew Smith - Now TV

The iris Concise model is a god send. There’s no way we could do our jobs without it! The team are brilliant too and an extension of our business. I would highly recommend it.

Seema Kumari - Hearst Magazine

We have been using 4Cast from iris Concise for the last 3 years and it has become a fundamental strategic and budgetary tool to the business in allowing us to forecast at a much more accurate level then we have ever been able to before and providing us with a powerful analytical dashboard of key marketing channels to focus revenue and resource, therefore reducing unnecessary cost.

Gerard O'Brien - MotorSport

Key People

Benjamin Chilcott

CEO iris Concise | Global

Benj is co-founder of Iris Concise and is tasked with growing Concise on a global basis. This includes business development and ensuring consistency of product.

Sally Taplin

Managing Director Iris Concise

Sally is responsible for leading large client engagements and developing business. Sally has experience in Customer Strategy, Change Management and the processes required to enable it.

Adam Abrahami

Managing Director iris Concise | New York

Adam started our digital consulting practice in 2011 and built it up into a significant part of our UK business before relocating to head up the Iris Concise presence in New York.

Alan Tomlinson

Director iris Concise | London

Alan is responsible for leading and growing Iris Concise’s data function. Alan has helped lead and deliver many successful projects helping clients acquire, grow and retain customers.

Ashley Grice

Director iris Concise | Atlanta

Ashley is responsible for Concise Atlanta. Her passion lies in understanding the authentic purpose of a company and helping strategy and marketing efforts align for customers and employees.

Damian Glover

Director iris Concise | London

Damian is responsible for international growth of key client relationships. Damian’s expertise lies in market entry strategy, operational improvement and marketing effectiveness.

David King

Managing Director iris Concise | London

David is responsible for leading one of our key Global Client relationships. David established Concise Shanghai in 2009, where he also was Vice Chairman of the British Chamber of Commerce.

Iain Buswell

Director iris Concise | Sydney

Iain is responsible for building relationships with major clients and developing capabilities to grow, development and management of the business in Sydney.

Iain McCrossan

Director iris Concise | London

Iain is responsible for managing and growing our work with Samsung, and is tasked with developing our Global engagement with them in conjunction with our parent, Cheil Worldwide.

Ollie Farnsworth

Director iris Concise | Shanghai

Ollie is a leader in our global Commercial Strategy offering. Ollie is passionate about building powerful business insights and helping our clients drive profitable growth strategies.

Paul Greenep

Managing Director iris Concise | Amsterdam

Paul moved to Amsterdam to set-up the concise presence in the iris Amsterdam office in August 2013 and is responsible for building the Concise’s mainland European offer.

Peter Clifton-Smith

Director iris Concise | Sydney

Peter leads the Iris Concise business in Sydney, with deep experience working across the Asia-Pacific region and with specific expertise in the travel, leisure, healthcare and retail sectors.

Sorcha John

Managing Director | Singapore

Sorcha leads the zoo that is Iris Singapore, responsible for all things product, people, profit and ensuring we have some fun along the way.

Will Hanschell

Director iris Concise | Singapore

Will currently leads Iris Concise’s Singapore Practice and is responsible for the growth, development & management of iris Concise’s South East Asian offering.