Iris Concise

Amsterdam, Atlanta, London, New York, Shanghai, Singapore, Sydney

Phone: +44 20 7654 7900


We are Iris Concise. A team of pragmatic problem solvers with a passion for insight,

data science and enabling stronger, more profitable customer relationships.


We help businesses understand their customers and grow more profitably. Built on the strength and depth of our expertise, our goal is always the same, to give our clients straight talking, precise advice – the antidote to a standard consultancy.


Commercial Strategy
What you sell, where you sell it and how you deliver business growth
Customer Strategy
Who you sell to and how you engage them to be more loyal
Marketing Effectiveness
Optimising the impact of your sales & marketing

What Makes Us Different

Fresh & Honest Perspective
Our breadth of experience allows us to bring a fresh and honest perspective and we are not afraid to ask the tough questions.
We encourage an entrepreneurial approach to developing new products and services, both in-house and with our clients.
Pragmatic T-People
Our agile team consists of people with a range of client side and consulting backgrounds. Some of us specialise and we all apply a pragmatic approach to solving client problems.
Part of a Global Network
iris Concise is the strategy and consulting arm of iris Worldwide, the creative innovation network. And in 2014, iris Worldwide became part of Cheil Worldwide.

Key People

Benjamin Chilcott
CEO Iris Concise, Global
Benj is co-founder of Iris Concise and is tasked with growing Concise on a global basis. This includes business development and ensuring consistency of product.
Benjamin Chilcott
Sally Taplin
Managing Director Iris Concise
Sally is responsible for leading large client engagements and developing business. Sally has experience in Customer Strategy, Change Management and the processes required to enable it.
Sally Taplin
Doug Carlson
Managing Partner, Iris Concise NA
Doug is responsible for helping category-leading clients to improve their profitability through strategic engagements that ask, assess, and solve a range of marketing and business strategy questions.
Doug Carlson